In This Article...
Is there a customer service department at Gemini?
Gemini does not provide customer service over the phone. All assistance is given via email. Only a genuine Gemini email address will be used to contact you. Gemini’s emails will always conclude with the.
Why is Gemini telling me that my account is restricted?
For the following reasons, your USD withdrawals may be temporarily restricted: Account Verification for Pending Bank Transfer (ACH) Returned Bank Transfer (ACH).
Is Gemini a better alternative than Coinbase?
Through an independent evaluation process, we propose the finest items, and advertising have no influence over our recommendations. If you visit one of the partners we recommend, we may be compensated. For more information, see our advertiser disclosure.
Platforms like Gemini and Coinbase can make cryptocurrency trading easy and safe for new and seasoned investors, as crypto trading draws both new and seasoned investors. Both are well-known centralized exchanges that follow tight US rules and are backed by major banking institutions like J.P. Morgan. Furthermore, you can use Coinbase Pro or Gemini’s ActiveTrader program to have access to sophisticated trading options on both platforms.
Although the exchanges are similar, there are some variances. While Gemini caters to institutional investors, Coinbase allows you to earn cryptocurrency while learning how to trade. Beginners will be able to use any platform with ease. Coinbase, on the other hand, has a little advantage because it is available in more countries and supports more currency types.
We looked at Gemini and Coinbase to see how much it costs to trade certain quantities and volumes, as well as what payment options are available and which cryptocurrencies are supported. We also looked at things like simplicity of use, unique features, and security options. We also looked at their customer service and the operation of their mobile apps.
Why can’t I get out of Gemini?
If you recently placed a buy order using an ACH, the funds have been pre-credited to your Gemini account, allowing you to trade right now, but they will not be available for withdrawal until the ACH deposit has fully cleared.
How long does Gemini take to confirm your identity?
The verification process at Gemini can take anything from 2 to 5 business days. After the verification process is completed, your account will have full trading and transfer privileges.
What is the best way to contact someone at Gemini?
In addition, we’ve chosen to discontinue our no-link restriction in order to give better customer service and an overall friendlier experience. We shall no longer provide unsolicited links to unaffiliated domains and will instead only include links to public blog posts or other information relevant to product announcements. In any case, users should exercise caution when clicking on links in emails received from unknown sources or communications that appear to be out of the ordinary.
Thank you for your assistance in keeping you secure. Our major concern is the safety of our customers and their belongings.